Data protection declaration app.smino.ch
This data protection declaration applies exclusively to the use of the “app” (retrievable at https://app.smino.ch or its version for mobile terminals). Below you will find information pursuant to the Swiss Data Protection Act (DSG), GDPR (General Data Protection Regulation of the European Union) or the applicable statutory regulations regarding the purpose, nature and legal basis of the processing of your personal data.
2.1 When retrieving the app
When retrieving the app, session data are temporarily stored on our server. These data are information that the browser of your end device automatically sends. For example, the IP address, time stamp, website from which the access occurs (referrer URL), browser type and version, operating system of your computer, name of your access provider, geographic origin, etc. This information does not serve to identify you, but is instead necessary to guarantee smooth establishment of the connection of the app and its use. We process these data in our interests for conclusion of the agreement or for contractual handling.
2.2 Use of the app
Through your use of the app, we process your session data, user data (first name, family name, company, e-mail address and telephone number) and all data which you enter when you use the app within it. In this way, we guarantee the functionality of our service. We process the data for the conclusion of the agreement or for contractual handling.
2.3 Crisp IM SARL
Your session data are sent to Crisp IM SARL, France, from the retrieval of the app and your user data from the creation of a user account. Crisp IM SARL operates our support infrastructure (chat, knowledge base, ticketing) with which they can contact us and lodge support queries. Crisp IM SARL makes it possible for you and us to make contact for support in connection with your use of the app. We process these data for the conclusion of the agreement or for contractual handling.
You can find the data protection declaration of Crisp IM SARL via the following link: https://crisp.chat/en/privacy
2.4 Autodesk Forge Viewer
We use the services of Autodesk Forge for visualisations of CAD files on smino (with the exception of PDF files).
Upon the initial activation of Forge Viewer, your browser establishes a connection to the servers of Autodesk to download the script to your browser. In this process, your browser transmits your session data to Autodesk and then functions locally as third-party script. No further personal data are transmitted to Autodesk. You can find out more at https://www.autodesk.com/trust/privacy-and-compliance
2.5 Mailing of newsletters and e-mails
Mailjet SAS, Paris, France, processes your user data for use of the app. Mailjet permits the easy mailing of the newsletter to all users of the app in order to send you notification e-mails (registration confirmation, technical messages, support, password restoration, etc.) and other information in connection with your use of the app. In this way, we guarantee the functionality of our service. We process the data for the conclusion of the agreement or for contractual handling.
We are able to keep you informed through our newsletter about numerous news items in connection with the app and other services. We send your user data to Mailjet for the mailing of the newsletter. We process these data for our marketing purposes. You can cancel the newsletter at any time. Mailjet uses servers in the European Union for its services.
You can find the data protection declaration of Mailjet via the following link: https://www.mailjet.com/terms-and-conditions/
2.6 Despatch of push messages
We require the service “Firebase” from Google LLC for the despatch of push messages. Google processes your user data for this purpose. “Firebase” permits us to send push messages easily to all users of the app to enable us to send you information related to use of the app. In this way, we guarantee the functionality of our service. We process these data for the conclusion of the agreement or for contractual handling.
You can find the data protection declaration of Google via the following link: https://policies.google.com/privacy?hl=de
2.7 Telemetry data
We are able to monitor the use and capacity utilisation of the app by analysing telemetry data. In support cases, we can if necessary reconstruct a user session. To do so, we use your session data and user data. Certain data are passed on in pseudonymised form to the Microsoft Insight application and are then available to us for viewing for the above-mentioned purposed. Microsoft cannot identify you based on these data. The data are deleted automatically after a maximum of 90 days. In this way, we guarantee the functionality of our service. We process these data for the conclusion of the agreement or for contractual handling. You can find the data protection declaration of Microsoft via the following link: https://docs.microsoft.com/en-us/azure/application-insights/app-insights-data-retention-privacy#how-long-is-the-data-kept
We deploy cookies on our app. Cookies are identification markers that we transfer via your browser to the memory of your end device (if it accepts cookies). They permit our systems to recognise your browser and offer you a better service.
We take appropriate measures for the security of your data to ensure your personal data cannot be viewed without permission or stolen by third parties. We ensure in particular through technical measures (e.g. firewall, password protection, etc.) and organisational measures (e.g. selection of our service providers, restriction of authorised parties, training of authorised parties, contractual conditions with our service providers) that only authorised persons have access to these data.
Your personal data are transmitted SSL-encrypted.
All data collected are automatically deleted from our system as soon as they are no longer needed for the original purpose. This remains subject to longer statutory preservation obligations.
You have a right to information about whether data about you are processed, which data is processed and for what purpose. You can have defective data corrected (please take note of the general terms and conditions of business). You may revoke your consent and demand that data relating to you are deleted. In this case, we will have to suspend our services to you. Due to statutory regulations, for example archiving regulations, we may not be able to meet your deletion request.
Any users to whom the GDPR also applies are entitled to restriction of processing, data transmission and a right of complaint to the responsible regulatory authority.
We reserve the right to modify the contents of this data protection declaration without this requiring approval on your part. The updated data protection declaration is regarded as accepted upon corresponding publication and use of the website by you.
You can find the currently valid version of the data protection declaration at https://smino.com/datenschutz-app.