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BIM model checking functions in cooperation with Solibri are live! Learn more

Effec­tive defect manage­ment with smino

Defect manage­ment
soft­ware

Record defects flexibly with smino, whether in the office via web app or on the move with your phone. All tasks are centrally visible and custo­mizable. Manage your tasks with filters and sorting and share access rights within your team. Get an over­view of projects, task status and the quality of cons­truc­tion docu­men­ta­tion in the dash­board and be noti­fied of changes. With smino, you are fully networked and ensure that the quality of your project is guaran­teed at all times.

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Bene­fits of the defect manage­ment func­tion

As a cons­truc­tion profes­sional, the defect manage­ment func­tion allows you to effi­ci­ently record and manage defects. This ensures that you can react imme­dia­tely and no important details are over­looked.
Your client also bene­fits, as all defects are docu­mented trans­par­ently and can be recti­fied quickly, boos­ting confi­dence in your work and incre­asing project quality.

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Capture

Whether from the task list or as a defect in an accep­tance: all tasks are displayed centrally in your task list and can be custo­mized to your needs.

Struc­ture your tasks with subtasks or use forms to meet the requi­re­ments. This flexi­bi­lity allows you to describe each task in detail and ensure that all the neces­sary infor­ma­tion is recorded.

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Manage

Manage your defects centrally during plan­ning and then throug­hout the entire project period. Links in the task show you all areas in smino in which the task is used. Use filters and sorting to main­tain an over­view. Share your access rights within the orga­niza­tion so that ever­yone is always up to date, even when you are absent.

This ensures that no important infor­ma­tion on the recti­fi­ca­tion of defects is lost and that ever­yone is kept up to date with regard to cons­truc­tion work. This trans­pa­rency ensures that working compa­nies are kept informed and that the quality of the cons­truc­tion work is always assured.

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Get an over­view

Don’t just use the task list to get an over­view.
The project over­view shows you all tasks to which you have access rights. This allows you to see the progress of your projects at a glance. 

You can quickly see which tasks are still open and which have been completed. This over­view makes it easier for you to set prio­ri­ties and ensure that all tasks are completed on time.

Digital defect manage­ment

You can view defects from accep­tances in the task list at any time. You can see the link to the appr­oval directly in the respec­tive task. With the visi­bi­lity setting, you can share your rights with all colle­agues in your orga­niza­tion with just one click. This means your colle­agues are always up to date.

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Subtasks

You can use subtasks to group your tasks and orga­nize the task list. You can use the filter options to adjust the view of the task list as required to display the affi­lia­tion. Asso­ciated subtasks are then displayed in a sepa­rate list on the detail page of each task.

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Forms

You can store user-defined form fields in a task. Respon­sible persons fill these out when they complete the task and thus provide struc­tured infor­ma­tion. You can choose from drop­downs, check­boxes or free text fields. This allows you to custo­mize each task and ensure that all rele­vant infor­ma­tion is recorded. This way, nothing is forgotten and all important details are recorded directly in the task.

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Task status

You can easily check the status of each task via the task status. Depen­ding on whether you are the creator or the person respon­sible, you can change the status. The person respon­sible reports the progress and releases the task for review. The creator can then mark it as completed. This status tracking ensures that ever­yone in the team knows how far the tasks have progressed and that nothing is over­looked.

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Task types

You can define user-defined task types throug­hout the project. With these task types, you can, for example, distin­guish between essen­tial defects and non-essen­tial defects that are only recorded for docu­men­ta­tion purposes. This allows you to main­tain an over­view at all times and ensure that ever­y­thing is clear and orga­nized.

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Markings

Each task can have a marker to make it clearer.
To do this, select a plan or model from the file storage and add a marker to it. This marked section is stored in the task and can be anno­tated so that you can add comm­ents and notes on the proper­ties. In the web appli­ca­tion, you can call up the detailed view of the plan to take a closer look at the marked area. Cons­truc­tion defects are marked directly in the plan, which provides addi­tional clarity.

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Attach­ments

You can add various attach­ments to a defect. Link files from the file storage or upload files and images directly from your PC or smart­phone. You can edit and anno­tate uploaded images in smino to docu­ment exactly which area needs to be repaired.

This will help you avoid misun­derstan­dings on site and ensure that ever­yone in the team knows exactly what needs to be done. By giving precise instruc­tions and atta­ching rele­vant docu­ments, your project will always run smoothly and ever­yone involved will always be on the same page.

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Conver­sa­tions

You can start a conver­sa­tion for each task using smino to clarify ques­tions or send proof of comple­tion.

This infor­ma­tion is docu­mented directly in the task and does not get lost in emails or phone notes. This makes commu­ni­ca­tion easier and ensures that all rele­vant infor­ma­tion is available centrally.

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Exports

You can export the list of defects directly from the accep­tance process. Our many export formats and options offer you complete flexi­bi­lity, regard­less of whether you want to docu­ment or forward the list.

This allows you to custo­mize the pending issues lists exactly to your needs. This is an important prere­qui­site for ensu­ring seam­less docu­men­ta­tion and effi­cient commu­ni­ca­tion within the team.

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Frequently asked ques­tions

Profes­sional defect manage­ment is an important process in the cons­truc­tion industry for iden­ti­fying, docu­men­ting and recti­fying defects and errors during the cons­truc­tion project. A syste­matic approach allows problems to be iden­ti­fied and recti­fied at an early stage, saving time and money.

Effec­tive digital defect manage­ment helps to keep the quality assu­rance of a cons­truc­tion project at a high level and ensure customer satis­fac­tion.

Through clear commu­ni­ca­tion and trans­pa­rent docu­men­ta­tion, poten­tial problems can be resolved at an early stage to ensure the smooth comple­tion of the project.

A notice of defect should contain all rele­vant infor­ma­tion neces­sary to describe the problem clearly and precisely.
This includes details such as the exact descrip­tion of the defect, the affected area, the date and time at which the defect was disco­vered.

Any photos or evidence should also be included.
It is important to make the defect report as detailed as possible to enable the problem to be resolved quickly and effec­tively.

In many cases, it is not always clear when a defect is considered to have been recti­fied.
It often depends on whether the defect has been comple­tely reme­died and whether func­tion­a­lity has been restored.
Dead­lines are also frequently set within which the defect must be recti­fied.

It is important that all stake­hol­ders commu­ni­cate trans­par­ently and clearly define when a defect is considered to have been recti­fied.
This contri­butes to the satis­fac­tion of all parties involved and creates trust in the products and services.

Many buil­ders often wonder what percen­tage reten­tion for defects is appro­priate.
It is important that an appro­priate amount is retained to ensure that defects can be recti­fied.
Typi­cally, the reten­tion rate is between 3–5 percent of the total contract amount.

This amount serves as secu­rity in the event that defects occur and must be retained until final accep­tance.
It is important that clients and contrac­tors agree on the reten­tion rate in order to avoid disputes.
It is advi­sable to record this in the contract in order to have clear agree­ments.

When it comes to complying with legal requi­re­ments, it is essen­tial that compa­nies create a list of defects or a defect report.
Careful docu­men­ta­tion of defects can mini­mize poten­tial liabi­lity risks and meet legal requi­re­ments.
A list of defects is not only for your own safety, but also for trans­pa­rency towards custo­mers and super­vi­sory autho­ri­ties.
By proac­tively iden­ti­fying and recti­fying defects, compa­nies show that they take their respon­si­bi­lity seriously and want to comply with legal requi­re­ments.

What are you waiting for?

A demo appoint­ment will give you a first impres­sion of smino.
This appoint­ment is speci­ally tail­ored to your requi­re­ments and allows us to respond to your indi­vi­dual needs and ques­tions.
During the appoint­ment, you can expe­ri­ence our soft­ware in action and learn more about its func­tion­a­li­ties and bene­fits.
We look forward to welco­ming you to a demo appoint­ment!

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